Q & A
Ask a question
Your question will be answered by a store representative or other customers.
Thank you for the question!
Your question has been received and will be answered soon. Please do not submit the same question again.
Error
An error occurred when saving your question. Please report it to the website administrator. Additional information:
Add an answer
Thank you for the answer!
Your answer has been received and will be published soon. Please do not submit the same answer again.
Error
An error occurred when saving your answer. Please report it to the website administrator. Additional information:
FAQ
What is the warranty policy for scooters?
Nordscoot warranty covers manufacturing defects for 12 months under normal use of the product. Warranty starts from the day you have received the scooter.
Can I return my scooter?
We accept the returns of scooters after 30 days of receival.
How long does the shipping take?
Shipping takes usually around 5-9 business days.
Can I buy with installment?
Yes. You can buy with installment via Klarna, Jousto or Alisa payment methods.
What is included with the scooter?
Scooters come with user- assembly guides, tool kit, charger and some additional parts.
Can I order parts / accessories for the scooter if needed?
Yes. You can purchase scooter parts directly from our website. For custom parts order, please contact us.
